Shipping & Returns

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Thank you for shopping with Femelle! We want you to LOVE your purchase but we get that sometimes you won’t. This is why we are here to help!  

 Our policy:

- Online purchases are eligible for store credit or exchange within 10 days of receipt of the item.

-Local online orders can be returned in store

- Sale items or item purchased with a promo code are FINAL sale.

- All jewelry is FINAL sale.

- Returned items must be in original condition with the tags attached.

- Shipping charges are not refunded, you are responsible for the return shipping. 

-Returns must include an RA approval, packages received without an approval won't be able to be processed. Please email info@shopfemelle.com to obtain your return RA.

 
We have amazing customer service and are always here to help! Feel free to call us at 424.268.7260 or email us at info@shopfemelle.com with any questions. We can answer any questions you have about what you are looking for and can always send photos.

 

- Package your return and include a copy of your original receipt and RA approval for quick and easy processing.
- If you are looking to swap for another size or style please note that on the receipt. 
- When we receive your return we will create a store credit and we will email you a specific code for future purchases (this can be used in store or online).

Please send to:
Femelle

1627 Montana Ave Suite B

Santa Monica Ca 90403

 

What if my return is late?

All returns should be in new, unworn condition with the tags still attached. Any returns received postmarked after 10 days from the ship date are eligible for store credit or exchange for up to 10 days from purchase date. After 10 days the item is ineligible for return.

 

What is your in store return policy?

For in store purchases, we accept returns back for exchange or store credit within 10 days of purchase. We accept items in new condition with original tags attached. Sale items are final sale. Please return the items you buy in­-store back to the store.

 

* We cannot refund a lost return